A small well established manufacturing business which has two locations in the Industrial suburb of Mitchell in Canberra and also Wagga in regional NSW. The owner approached me about a number of small to medium sized debts that have been outstanding for more than 6 months. They had been sending statements and letters to their clients but all attempts requesting payment had failed. This was causing serious and unwanted problems with cash flow and their financial position was becoming serious.
I attended their premises in late February and went through the benefits of using the EC Credit Control Debt Recovery process and how efficient and streamlined the process is. The owner agreed to give EC Credit Control the opportunity to collect his debts. By utilising the EC Credit Control website to load their debts online we were able to commence the collection process almost immediately.
Within a week of commencing the recovery of these delinquent debtors, both EC Credit Control and the owner were receiving payments for the debts that were owed to his business.
This process has been effective to resolve their outstanding accounts quickly and efficiently with no disruption to the running of the business. They are now looking to further protect the business moving forward by having EC prepare a customised set of Terms and Conditions of Trade to protect their cash flow in the future. The bonus for EC is we have another happy client referring other people he knows to us as he now sees that EC have the expert advice and professionalism to help all businesses whether you are big or small.